Mohale ICT Solutions (Pty) Ltd. All rights reserved.
Managed IT Services
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Server and Desktop Management
We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected
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Phone Support
Get live support via telephone, 7 days a week. You can speak to an MICTS employee here in South Africa if you have a problem. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office. We can help with server, desktop and network issues.
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Onsite Support
In the event we are unable to assist remotely or hardware problems, we have onsite support with several response categories that mean the correct issues are prioritised and fixed to keep your business running smoothly. Our IT support times start from as little as two hours for business critical systems for our support contract clients.
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Help desk
At MICTS we make it easy for you to get in touch with us. Whether you want to schedule an onsite visit, submit and track a help ticket or view account information, you can do it all via email or phone and someone will be there to log the call for you immediately. With this open policy system, working with your dedicated MICTS team is easier than ever.
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Strategy Planning
There are a lot of technologies out there and a lot of ways to make your business run more smoothly and at a lower cost. We can help you build a strategy that puts these technologies to work for you. We provide strategic planning and help with emerging technologies.
